Vicki Rich, ACC, BCC

Vicki Rich, MBA, ACC, BCC

“Vicki’s sense of humor, true caring for her clients, professionalism, and communication expertise make her stand out as a Coach.” –Donna Schilder, MCC, President, Glacier Point Solutions

Vicki Rich, MBA, ACC, BCC, is an Executive and Leadership Coach who inspires leaders to ‘level up’ their performance by leading with a clear direction, taking consistent action, and communicating more powerfully.

With more than 15 years’ experience in Public Relations, Marketing, and Strategic Communication Management, Vicki understands how to create business solutions, get things done, and drive results, while supporting her clients in doing the same.

She is especially adept at supporting clients in becoming more assertive, communicating more effectively, resolving conflict, managing meetings effectively, and managing their time.

Vicki’s career has spanned both the public and private sectors— including the U.S. Department of State, Ohio Legislature, Ohio Department of Insurance, Ohio Department of Developmental Disabilities, an insurance trade association, and a regional medical center. She is recognized for her insightful questions, calm presence, and focus on tangible solutions.

Vicki is an ACC through the International Coach Federation (ICF) and a Board Certified Coach (BCC) through the Center for Credentialing & Education (CCE) and has completed Coach Certification Training through Coach Academy International (CTI) and World Coach Institute. She previously earned a B.S. in Communication from Franklin University and an M.B.A. Certificate from Keller Graduate School. Her continuing education includes Coaching Competencies, Strategic Communication, Management, and Leadership Studies.

Vicki has coached clients in many industries including national, state, and local government; utilities; trade associations; law firms; insurance agencies; healthcare and healthcare regulators; banking and financial services; high technology and web development; manufacturing; nonprofit organizations; churches and ministries; and professional services.

Vicki is recognized as an Executive & Leadership Coach who brings insightful questions, a calm presence, and a focus on tangible solutions. Vicki loves working with leaders to improve bottom-line results.

In addition to individual coaching, Vicki is skilled and experienced in Group Coaching to support leadership skill development and team building.


“Vicki was a consummate professional and very insightful – I did enjoy speaking with her and got some excellent tips.” – L.E., Communications Specialist


“Vicki asks good questions to help guide me. – F.K., Operations Director, Manufacturing


“Vicki has been very supportive.  She understands where I’m coming from.  She is a good match for me.  She has guided me and offered solutions for specific problems and input into decisions.  She has been very sensitive to my personality and this has allowed me to be more open. She has help me build my confidence and helped me feel energized to overcome my challenges. She has been great.” – MB, Operations Manager, Banking Industry


“Working with Vicki has been really helpful!” – D.G., Marking Manager


“Vicki listens well and reflects to me what I have said.  I get stuck and she provides her point of view and it is helpful.” – S.R., Professional Development, Manufacturing

I always let Vicki know how appreciated she is and valuable to not just myself but my team and the organization as a whole. I am learning so much. Leadership Coaching is extremely valuable for first time Managers and those re-entering such a role. Highly recommended. It makes all the difference when managing a team, large or small. Thank you again Vicki! – MB, Senior Regional Manager, Real Estate Staffing Agency